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Frequently asked questions

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What shipping providers do you use? 

We ship via USPS and UPS

What countries do you ship to? 

United States and Canada

How soon will my order be processed for shipping? 

We will process your order for shipping and drop it with the carrier within 48hrs of receiving your order. 

What is your return policy?

All sales are final. We will not accept returns on pigments. 

Do you offer expedited shipping? 

We will provide expedited shipping at the carrier’s rate. 

Do you offer free shipping? 

We will offer free standard shipping for orders $50 or over. 

What should I do if I entered the wrong shipping address?

It is the responsibility of the customer to enter the correct shipping information at purchase. We will not be responsible for incorrect shipping information provided by the customer. 

Do you guarantee delivery dates? 

We cannot guarantee delivery dates. Shipping times will depend on the carrier and shipping method.